FAQ
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Reservations & Cancellations
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Q
How can I make a reservation?
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A
By phone or online via Tabelog, Hot Pepper Gourmet, Gurunavi or Ikyu.com.
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Q
How far in advance should I book?
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Same-day reservations are welcome. Please book courses at least one day in advance.
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Can I book on the day?
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Yes. Please give us a call to check availability.
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Can I dine without a reservation?
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Yes, walk-ins are welcome. We look forward to seeing you.
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How do I change my reservation?
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For online bookings, make changes through the booking site. For phone bookings, please call us.
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Can I change the number of guests?
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Yes, for table-only bookings. Changes to course bookings must be made by the previous day.
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When is the cancellation deadline?
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Please notify us by the day before your booking whenever possible. Call us if you have any questions.
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Is there a cancellation fee?
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Same-day cancellations of course bookings may incur a fee under our cancellation policy.
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What happens if I do not show up?
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A no-show may be subject to a cancellation fee under our cancellation policy.
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What should I do if I am running late?
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If you know you will be late, please call us in advance.
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Is there a time limit for dining?
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Our standard seating time is two hours, with last orders for food and drinks after 90 minutes.
Seating & Facilities
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What types of seating are available?
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We have four private rooms with sofa seating, two semi-private rooms with tables, two long tables seating eight each, and other table seating. Please contact us about private events for around 50 guests.
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Can I request a particular table or room?
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Yes. Please let us know if you prefer a private room when booking. Requests are subject to availability.
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Is smoking permitted?
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Smoking is permitted at all seats.
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Is Wi-Fi available?
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We are sorry, but guest Wi-Fi is not available.
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Are power outlets available for charging?
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Charging outlets are not generally provided. Please ask our staff if you need to charge a device; we will check whether we can help.
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Can you look after my belongings?
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We cannot store valuables, jewelry, food or other items requiring special storage conditions.
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What is the atmosphere like?
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Our relaxed, refined atmosphere and mainly private-room seating make it easy to unwind.
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What occasions is the restaurant suitable for?
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We welcome anniversaries, dates, business meetings, year-end parties and many other occasions. Please contact us to discuss your plans.
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Q
What are your signature dishes?
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Our Wagyu selections, including Kanpai Kalbi and Chateaubriand, are especially popular. Enjoy delicious Wagyu in a relaxed setting.
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Q
Which à la carte dish do you recommend?
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Try our stone-pot curry—a delicious take on curry from a yakiniku restaurant. It may sell out.
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Which course do you recommend?
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A great place to start is our ¥5,000 course with all-you-can-drink, a favorite among many guests.
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Q
Do you serve lunch?
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We are sorry, but we do not offer a lunch menu.
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Do you have seasonal specials?
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Yes. We offer seasonal courses and à la carte dishes at certain times of year.
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Do you offer all-you-can-drink?
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Yes. Choose a course that includes all-you-can-drink, or order it separately for ¥2,000.
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Do you offer all-you-can-eat?
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We are sorry, but we do not have an all-you-can-eat option.
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Do you offer half portions?
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We are sorry, but half portions are not available.
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Can I order a larger portion?
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We are sorry, but we cannot change the serving sizes of food or drinks.
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Is takeout available?
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For food safety reasons, we do not offer takeout.
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Do you offer delivery?
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We are sorry, but delivery is not available.
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Can I bring my own food or drinks?
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We are sorry, but outside food and drinks are generally not permitted.
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Can I bring a birthday cake?
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Please contact us in advance if you would like to bring a cake for a birthday surprise.
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Is there a corkage or bring-in fee?
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We do not charge a bring-in fee, but please consult us before bringing anything.
Allergies & Ingredients
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Which allergens are used in your dishes?
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Specified allergens: shrimp, wheat, eggs and milk. Other listed allergens: orange, beef, sesame, soybeans, chicken, banana, pork and Japanese yam.
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Can you accommodate food allergies?
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We will do our best to accommodate your needs. Please speak to our staff.
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Can you leave out ingredients I dislike?
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Yes, where the dish can be prepared without those ingredients.
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Do you offer vegetarian or vegan options?
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We are a meat-focused restaurant and cannot accommodate vegetable-based dietary requests.
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Can you accommodate religious dietary restrictions?
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Some requests may be possible depending on the ingredients. Please note that our menu is centered on beef.
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Where does your meat come from?
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Our menu mainly features domestically raised Japanese Wagyu beef.
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Can I ask about ingredients and seasonings?
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Of course. Please ask our staff and we can explain the seasonings used in each dish.
Children, Pets & Accessibility
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Can I visit with children?
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We are sorry, but as smoking is permitted at every seat, we cannot admit guests under the legal age.
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Do you have a children’s menu?
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We are sorry, but we do not offer a children’s menu.
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Do you have highchairs for children?
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We are sorry, but highchairs are not available.
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Can I bring baby food?
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We are sorry, but as smoking is permitted at every seat, we cannot admit guests under the legal age.
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Is there a baby-changing area?
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We are sorry, but as smoking is permitted at every seat, we cannot admit guests under the legal age.
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Can I bring a stroller inside?
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We are sorry, but as smoking is permitted at every seat, we cannot admit guests under the legal age.
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Is the restaurant wheelchair accessible?
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Wheelchair entry is possible, although the entrance is somewhat narrow. Please contact us in advance.
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Are pets allowed inside?
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We are sorry, but pets are not allowed.
Group Dining & Private Hire
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Can you accommodate large groups?
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Yes. We can accommodate up to 59 guests. Please contact us for details.
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Can I book the entire restaurant?
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Yes, private hire is available for groups within our capacity limits. Please contact us.
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How many guests are required for private hire?
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Private hire is available for 50–59 guests, with a three-hour seating time and last orders after two and a half hours.
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Is there a minimum spend for private hire?
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No, there is no minimum spend.
Anniversaries & Surprises
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Do you offer birthday or anniversary plates?
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Yes. A celebration plate is available for an additional ¥1,650.
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How far ahead should I order a celebration plate?
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Please order by the day before your visit.
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Can I choose the message on the plate?
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Yes, we can add your requested message.
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Q
Can you prepare a cake?
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We cannot provide whole cakes, but small cakes such as cupcakes may be available depending on the day.
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Can you help plan a surprise?
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Yes, please contact us to discuss your ideas.
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Can you hold flowers or gifts for a surprise?
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Yes, we can look after items needed for your surprise arrangement.
Language Support
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Q
Do any staff speak foreign languages?
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We are sorry, but our staff provide service in Japanese.
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Are menus available in other languages?
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Yes. Our menu is available in English, Chinese and Korean.
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Can I book or enquire in English?
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You can make a booking through our online reservation platforms. Enquiries are handled in Japanese.
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Do you accept international credit cards?
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Yes. We accept Visa, Mastercard, JCB, American Express, Diners Club, Discover and UnionPay.
Photography & Social Media
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May I take photos?
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Yes! We would be delighted if you shared your experience on social media.
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May I record videos?
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As filming may disturb other guests and staff, we generally do not permit video recording.
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May I post photos or videos on social media or YouTube?
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You are welcome to share photos of our food and drinks on social media.
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Is commercial photography allowed?
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We are sorry, but commercial shoots require special permission.
Other Questions
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Is there a dress code?
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There is no dress code. We use smokeless roasters, but if you are sensitive to cooking odors, please choose your clothing accordingly.
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Can I leave my umbrella somewhere?
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Yes. Please use the umbrella stand at the entrance.
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What should I do if I leave something behind?
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Please contact us. We generally keep lost property at the restaurant, but items left for more than three months will be disposed of.
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How can I contact the restaurant?
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Please call us on 06-6210-3192.
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When are you busiest?
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We tend to be busiest between 6:00 pm and 8:00 pm.
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Will I have to wait for a table?
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There may be a wait depending on how busy we are. We recommend making a reservation.


